Privacy Policy
Last updated: May 26, 2026

Neat Happens (“we,” “us,” or “our”) operates the website neathappenscleaning.com (the “Site”) and provides residential cleaning services. This Privacy Policy explains how we collect, use, and protect your information when you interact with us by phone, text message (SMS), email, or through our website.

Information We Collect

We collect information you provide directly to us, including your name, phone number, email address, service address, and any details you share about your cleaning needs when you fill out a form, request a quote, call, or text us.

How We Use Your Information

We use your information to provide quotes and schedule cleaning services; to communicate with you about appointments, service updates, and your requests; to respond to your questions and provide customer support; to send you promotional offers if you have consented to receive them; and to improve our services.

SMS / Text Messaging

If you provide your phone number and consent to receive text messages, we may send you SMS messages regarding appointment confirmations, scheduling updates, service reminders, customer support, and – if you opted in to marketing – promotional offers. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Your Information

We do not sell, rent, or trade your personal information. We do not share your information with third parties or affiliates for their marketing purposes. We may share information only with service providers and subcontractors who help us operate our business, and only to the extent necessary to provide our services, or when required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

Your Choices

You may opt out of text messages at any time by replying STOP. You may opt out of marketing emails using the unsubscribe link in those emails. You may contact us to request access to or deletion of your personal information.

Contact Us

Neat Happens
12138 Winding Woods Way
Lakewood Ranch, FL 34202
Phone: (941) 384-0285
Email: happensneat@gmail.com